CORE Managed Services
Your Network.
Your IT.
Your Cyber.
Managed As One.#
When technology stops a site operating, you should not have to work out which supplier is responsible. CORE gives every location one service desk, one SLA and one accountable team.
Network
Connected and monitored.
IT
Users supported.
Cyber
Identity and systems protected.
Site Visibility
Technology, suppliers and risks known.
The Operational Problem
Three Suppliers Should Not Be Required To Solve One Problem.#
When a user cannot connect, the cause could be the device, Microsoft 365, Wi-Fi, internet connection, firewall or cyber controls. Separate suppliers investigate their own component. CORE owns the incident through to resolution.
Problems Get Passed Around
Every supplier says its own system is working while the site remains disrupted.
Nobody Sees The Whole Estate
Information about technology, suppliers, support contacts and risks is held in different places or does not exist.
Support Starts After Failure
Recurring faults, ageing equipment and cyber weaknesses remain hidden until operations are disrupted.
What CORE Includes
The Secure Digital Foundation Every Site Depends On.#
Four connected responsibilities under one managed service. No gap between the network, the user, the security controls and knowing exactly what is installed at each site.
Network
- Internet and connectivity
- LAN, WAN and secure Wi-Fi
- Firewalls and monitoring
- Connectivity supplier management
IT
- Microsoft 365 administration
- User and device support
- Joiners, movers and leavers
- Licensing and cloud support
Cyber
- Endpoint and identity protection
- Security monitoring
- Incident coordination
- Vulnerability management
Site Visibility
- A current record of the technology at every site
- The supplier and support contact for each system
- A clear route to escalate faults
- Ageing, unsupported or risky systems identified early
Site Visibility means knowing what technology every site has, who supports it and who to contact when it fails.
One Service Desk. One SLA. Every Site Understood.
How It Works
Take Control Without Replacing Everything.#
CORE begins with the estate you already have. We document it, stabilise priorities and create a controlled transition into one support model.
Discover
Understand users, systems, suppliers, sites and business-critical dependencies.
Record And Assign
Record what technology each site has and identify who supports it when something fails.
Protect
Establish the network, IT and cybersecurity baseline across the estate.
Operate
Support, monitor, resolve and report through one accountable service.
Outcomes
- Users know exactly where to get help
- Incidents stop bouncing between suppliers
- Every site follows one operating standard
- Management receives one consolidated report
- Risks become visible before they cause failure
- Technology has a named accountable owner
Build From CORE
Add The Outcomes Each Site Needs.#
CORE provides the managed foundation. Add any combination of critical-system services without adding another layer of fragmented responsibility.
Recover
Test and prove that critical services can be restored within an agreed time.
Secure
Bring CCTV, access control, intruder and visitor systems under one model.
Life Safe
Control life-safety maintenance, compliance evidence, faults and suppliers.
Communicate
Protect emergency calls, staff alerts, lone workers and critical escalations.
Experience
Standardise and support meeting rooms, AV, digital signage and visitor technology.
Optimise
Reduce energy, licensing, supplier and technology lifecycle costs.
The First Conversation
Who Owns The Outcome When A Site Stops Working?#
In 15 minutes, we will establish whether CORE could simplify support, reduce supplier overlap and improve operational resilience across your estate.